Position: Case Manager – Housing Navigation
Department: Housing Department
Reports to: Department Manager, Program Director
(Partial Position Description)
The Case Manager for J Bar J Youth Services Housing Department position reports to the Program Manager and Program Director. In this position, the case manager is responsible for the following duties. The case manager in this position will work closely with the 20 individuals selected for the Direct Cash Transfer Program.
- Create a positive team atmosphere providing quality service to clients, staff and volunteers through active listening, positive problem solving, and timely responses.
- Responsible for ensuring case management activities correlate with established goals and objectives.
- Requires completion of specialized training that meets Family Youth Service Bureau (FYSB) and State requirements, including but not limited to crisis intervention and de-escalation, human trafficking, suicide prevention, harm-reduction, and trauma-informed care.
- Develop and coordinate life skills classes such as budgeting, household activities, job readiness, anger management, social skills, and study habits.
- Provide on-going support for runaway, homeless, and at-risk youth including developing and monitoring client goals, advocacy, referrals to community resources, and outreach.
- Refer youth to appropriate community resources and provide follow-up monitoring and support.
- Provide or connect youth to basic need supports (food, hygiene products, clothes), counseling, academic support, jobs assistance, case management, and enrichment activities.
- Develop and implement quality age-appropriate skill groups, activities, and programs for the Drop-In
- Maintain current documentation and records as required for program evaluation and reporting purposes and ensure all files and reports are accurate and meet grant standards.
- Collaborate with other staff, agencies, businesses and volunteers to ensure that agencies’ programs coordinate to provide the best possible services for youth and wise use of resources.
- Expand agency network and resource development opportunities through community contacts, training, promoting agency programs and involvement in cooperative activities with other agencies, groups, or organizations.
- Navigating resources (and service matching) / referrals (warm hand offs)
- Other duties as assigned by Program manager and Program Director