Position: Program Director
Department: Big Brothers Big Sisters of Central Oregon (BBBSCO)
Reports to: CEO/President
Position Summary
Program Director for Big Brothers Big Sisters of Central Oregon provides primary oversight of all BBBSCO operations and works in conjunction with the Executive Director to maintain BBBSCO program integrity. The Program Director is responsible for promoting excellence in client relations and customer service. Position responsibilities include, but are not limited to: review of documentation and staff supervision and working within a balanced budget.
This is a full time, 30-40 hour per week position with variable shifts including days, weekends and holidays. This position includes on call responsibilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Must have demonstrated administrative, financial and case management skills
- Demonstrated ability to plan, organize, lead and direct
- Experience working with at-risk children and their families
- Ability to create a team environment and work with the Advisory Committee for BBBS
- Excellent written, verbal, and analytical skills
- Excellent community relations and fundraising skills
- Ability to work flexible hours, including evenings and weekends
- Ability to travel within the community
DUTIES AND RESPONSIBILITIES:
- Ensure high quality casework and related services to agency clients
- Ensure growth in the number of kids served annually
- Ensure the program meets national compliance standards
- Keep accurate records for youth served/oversee quality assurance and monthly metric reports
- Manage income and expenses to budget annually
- Cultivate a strong, diverse Advisory Council of no less than 10 members
- Attend various meetings as deemed necessary
- Ensure a diverse staff reflective of the community served
- Ensure an inclusive workplace for all
- Oversee program staff
- Conduct staff performance evaluations annually
- Attend local, regional, and national trainings, as possible
- Other duties as requested
- Ensure implementation of the strategic plan
Qualifications
- Knowledge, Skills and Ability: Must have demonstrated administrative, financial and case management skills. Experience working with at-risk children and their families. Ability to motivate employees, create cohesive teams and interface clearly and effectively with BBBSCO Advisory Committee. Demonstrate excellent verbal, written and interpersonal communication skills. Demonstrate the ability to plan, organize, lead and direct. Excellent community relations and fundraising skills. Maintain a professional demeanor at all times. Ability to work flexible hours, including evenings and weekends. Must have the ability to travel within the community.
- Experience and Training: A Bachelor’s degree required. Master’s degree preferred, and/or any combination of supervision experience and education equal to a minimum of five years. Valid Oregon driver license and current CPR/1st Aid certification is required.
- Physical Requirements: This is primarily a sedentary position. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly required to talk or hear. The noise level in the work environment is usually moderate.
This job description is not meant to be all inclusive, and it is subject to change.